Terms of service
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Turn Around Times
Clothing items
All clothing items in stock will be shipped within 2 working days of receiving payment. Thereafter, delivery of your package will take 2-3 working days.
Furniture Items
As each furniture item is uniquely manufactured, please expect a manufacturing period of 2-4 weeks.
Returns & Exchanges
All our products are quality checked before leaving the workshop. However, if you receive an item that you're not happy with and wish to exchange it, please contact us within 7 days of receiving your parcel so that an exchange of goods can be arranged. Merchandise is accepted for exchange (if available) or STORE CREDIT. We won’t exchange clothing items that have been damaged, worn or washed.
Note: All accessories, nursery décor and toys are FINAL sale.
Returns must be processed through:
Please include your name, order number and detailed reason of why you are requesting an exchange or store credit.